🔒 Privacy Policy

Effective Date: 9/10/2025

At Send-Order, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

Account Information: Name, email, business details, and password.

Billing Information: Payment details handled securely through Stripe. Send-Order does not store your full payment information.

Business Data: Inventory lists, recipes, menus, invoices, and analytics generated through the platform.

Usage Data: Technical data such as device type, IP address, and browser information for analytics and performance improvement.

2. How We Use Your Information

We use your information to:

Provide and maintain the Send-Order platform

Process payments through Stripe

Improve platform functionality and user experience

Communicate updates, support, and service notices

Comply with applicable laws and regulations

3. Data Sharing

We do not sell, rent, or trade user data. Data is shared only with:

Stripe (for secure payment processing)

Service providers that help us operate our systems under strict confidentiality agreements

Law enforcement, if legally required

4. Data Security

We implement encryption, secure servers, and restricted access protocols to protect your data. Users are responsible for maintaining the confidentiality of their login credentials.

5. Data Retention

We retain user data as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To make a request, contact: privacy@send-order.com

7. Updates to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new effective date.